Information for passengers
Services, guides and resources designed to support you at every stage of your visit to Tocumen International Airport.
Explore our services
Select the category that best fits your needs and access the full details of each service.
Airport Services
Operations, passenger assistance, baggage and everything you need inside the airport.
Financial Services
Banks, currency exchange, ATMs and payment options available in the terminals.
VIP Lounges
Exclusive lounges with dining, rest areas and premium services before your flight.
Information Center
Personalized assistance, maps, guides and help resolving your questions during your visit.
Useful resources for your trip
Practical information and tools to accompany you throughout your journey through the airport.
Travelling with minors
Recommendations, documentation and facilities designed to make travelling with minors a calm experience.
Traveling with pets
Requirements, permits and pet-friendly areas available so you can travel with your best friend.
Interactive map
Explore the terminals, locate shops, restaurants, services and boarding gates from an interactive map.
Airport entities
Consult the public institutions, authorities and entities present within the facilities.
Key facts for your visit
Get to know the essential aspects of the airport before starting your journey. We are ready to assist you at every stage of your trip.
24/7 service
We operate 365 days a year to accompany you on every trip.
Direct contact
Passenger information line +507 238-2700.
Two terminals
Services available at Terminal 1 and Terminal 2.
Passenger services
Resources and facilities available inside the airport to make your experience more comfortable.
Sensory room
A quiet, adapted space for passengers with sensory sensitivity who need a calm moment.
View on mapMedical assistance
Medical attention points available within the terminals for emergencies and consultations.
View on mapPet relief area
Pet relief spaces inside the terminals so your pets can rest comfortably during the trip.
View on mapFamilies and babies
Nursing rooms, changing tables and areas designed to make family travel more comfortable.
View on mapCan't find what you're looking for?
Our team is available to assist you. Contact the airport's Information Center to resolve any inquiry.